By Nancy Parsons
CEO of CDR Companies, LLC
There is lots of buzz about AI coaching and online coaching platforms. This is a quickly evolving space that offers a range of scalable development services to improve performance of managers and employees.
When it comes to executive coaching, (effective) live coaching is the best of all worlds. From our experience, effective coaching requires beginning with an in-depth assessment tool so that coaches do not waste weeks, even months, just getting to know clients. Without appropriate psychometric and motivational instruments up front, coaches may have difficulty getting past superficial observations or defensive behaviors of their clients.
In late 2020, we introduced CDR-U Coach, an AI type coaching experience that is an ideal way to scale in-depth coaching feedback to increase self-awareness to drive performance and careers in the best direction. Recently, HR thought leader, Josh Bersin, wrote a great article titled, AI-Enabled Coaching Is Hot. And There’s Lots More To Come. Of course, his article piqued our interest since it is about the space we have entered with CDR-U Coach. As Bersin notes, AI coaching is catching on quickly and many apps and platforms are appearing on the horizon and investors are eagerly getting into the mix. One of the key benefits of AI or digital coaching is scalability. The need to reach more leaders and employees, well beyond the executives that are traditionally afforded coaching, has been an ongoing challenge for talent development.
2021 Workplace LinkedIn Learning Report found that 94% of employees would stay at their current employer if they invested in long term learning. With employee retention being such a critical issue, entrepreneurs are busy building solutions. Below is a partial list of providers extracted from the Bersin article:
- Mursion – coaching platform using avatar AI for scenarios – it mixes real time live conversations with avatar feedback
- Torch focuses on development outcomes and links to other talent development platforms
- Cultivate monitors your communications and interactions online and helps you become more effective.
- Zugata, LeadX , LeaderAmp, Zoomi, Axonify, Vyou, HelloEzra developmental coaching apps and platforms that provide intelligent nudges and micro-learning, and more.
- Microsoft Viva Insights nudges the user on topics like work-life balance and well-being.
These are all exciting developments, meeting a need not previously addressed. At the close of Josh Bersin’s article, he wrote, “We are going to stay close to this market, so if you are a vendor or have a favorite provider, please let us know.”
Hey Josh, “Hi! Over here! Don't forget about us!"
We are proud that long before Josh Bersin declared AI enabled coaching as hot, we launched CDR-U Coach, our award winning, refreshing and unique approach to this competitive field. Just a few weeks ago, CDR-U Coach was named the winner of the Gold Stevie® Award for the Best New Product or Service of the Year - Business Services category in the 18th annual Stevie Awards for Women in Business. The Stevie Awards have been hailed as the world’s premier business awards. See the press release here.
CDR-U Coach is an AI type avatar coaching platform which debriefs the unmatched CDR 3-D Suite, a trio of scientifically validated assessments. This scalable and economical coaching solution is designed to reach the 80% of employees who typically do not receive this type of feedback. The CDR 3-D Suite reaches below the surface to uncover each individual’s personality strengths, risk factors and motivational fingerprint, essential for improving performance and lifelong career success. Unlike other popular assessments, which showcase a more surface-level view of personality styles, CDR-U Coach offers a more comprehensive assessment that is completely personalized and connects results across the three modules. CDR-U Coach gives users clear and candid language, providing examples and developmental suggestions along the way. Two action planning modules are available to formulate accurate developmental plans which can be updated any time. Because CDR-U Coach feedback is driven by complex algorithms and leveraging rich data with predictive results, no two individuals receive the same feedback.
CDR-U Coach also provides an enterprise-wide talent solution as the data can be used for succession planning, team development, custom training designs, talent capability analysis, and more. The data used by CDR-U Coach is race and gender neutral (with no biases or adverse impact) so it is a great tool to enhance diversity and inclusion success.
We provide a scalable, top to bottom talent development solution that develops individual employees while providing enterprise-wide analytics. With CDR-U Coach, we are happy to be hot.